Site Agent / Supervisor
Description
Role: Supervisor / Agent
Reporting to: Managing Director
Purpose:
To provide strategic and operational expertise in all areas of their contract responsibility.
Exercise accountability and responsibility for Health, safety and wellbeing of all members of workforce under their supervision, ensure the quality of work complies with the contract specifications, and to ensure that environmental legislation is complied with.
In addition, responsibility must be taken for cost control, profitability, and mitigation of regulatory and client liabilities.
Acting as principal site contact the supervisor retains responsibility for ensuring all construction operations are undertaken and completed in accordance with Orange Groundwork Ltd company policy and procedures, client specifications and any relevant statutory requirements.
To ensure we maximise contract efficiencies by delivering an excellent customer service, optimising productivity on site and contributing to the business / contract targets.
Responsibilities:
• Maintain a positive health and safety culture
• Ensure all areas of operational delivery meet OGW, Client and customer requirements
• Ensure all works are delivered within relevant regulatory and client asset standards
• Ensure client standards of service are met and maintained
• Deliver financial, productivity and OGW performance standards
• Ensure all allocated work is effectively managed so that delivery meets the client and customer requirements
• Input into the planning and scheduling of works with the relevant planner where appropriate
• Ensure effective site liaison and communications with the client, customers, colleagues and other stakeholders
• Ensure the construction team have all the relevant information, job details, plant, equipment and materials to complete the job
• Ensure effective and efficient planning of teams workload on a daily basis
• Ensure all data fed back into the planning and commercial teams to ensure closure of job within a timely manner
• Mitigate risks to health and safety, customer experience and commercial aspects of the job
• Ensure time sheets completed correctly
• Undertake regular toolbox talks, site inspections /audits, and safety briefings
Skills Requirements:
• Excellent communication skills both verbal and written
• Proven track record in managing construction teams
• Proven track record in delivering efficiency savings
• Proven stakeholder and customer management skills
• Strong problem solving capabilities
• Ability to work to tight timescales and prioritise work efficiently
• Appreciation of health and safety legislation
• Commercial acumen
• Able to demonstrate drive and ambition to deliver an excellent Customer Service
• Computer literate
• Demonstrate an awareness of the key process and procedures required to deliver targets
• Ability to act calmly and rationally in a stressful environment
• Flexibility to support the business needs
• An enthusiastic team leader and team player
Interacts with:
• Senior management team on Contract
• Colleagues within the contract
• Client at all levels
• External customers ‘business and domestic’
• 3rd party stakeholders such as Local Authority Highways Inspector
Operating Environment:
• To operate in an open and effective manner with all colleagues across the business – Treat others with respect
• To be proactive and contribute to team work and cross functioning working
• Behave with integrity and demonstrate a professional image at all times
• To take personal responsibility and accountability for own actions
Equalities and Diversity:
• Maintain effective working relationships with all colleagues and contribute to a working environment that is considerate and supportive to all
• Uphold companies Equal Opportunities policies and practices and ensure its understanding and implementation by any staff that supervises.